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Go to solution. Does Zoom Send Activation Email? Geoedge Observer. Browse Backgrounds. Message trace is showing spam mails too, AND the rule that got it, as I said, no mail showed in the trace. To eliminate typo, I usually copy paste the address from the mail management site. The settings can be found on the left side of the page.
 
 

Solved: Re: one user does not get any confirmation email – Zoom Community.Solved: one user does not get any confirmation email – Zoom Community

 
Why have I not received my Zoom confirmation email yet? Currently, there is a delay in receiving confirmation emails, due to the high volume of new users registering at the same time. Users should receive a confirmation the day following your registration. If you have not received your email by then, please contact the Help Desk at () or [email protected] Oct 21,  · The user cannot sign in to zoom by herself and get my license. She must answer the confirmation mail and yes, the zoom confirmation comes from [email protected] I am considering asking zoom support, though they don’t make it easy. 0 Likes Reply Rupert Collaborator In response to Geoedge Options AM Hi @Geoedge. Oct 21,  · The user cannot sign in to zoom by herself and get my license. She must answer the confirmation mail. and yes, the zoom confirmation comes from [email protected] I am considering asking zoom support, though they don’t make it easy.

 

Zoom sign up no confirmation email

 

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I tried adding a new user, and she did not receive the confirmation email, so she couldn’t register and get past the pending status. I opened the account on her personal Gmail account, and it worked just fine! I checked the message trace on my mail provider Office , and no mails were received on this account from zoom. Go to Solution. View solution in original post. I’ve administered systems for two decades and I still find mismatches this way 1 in times.

Do the Zoom invitations from your organization for-sure come from zoom. If worst comes to the worst, you can ask Zoom Support to check the no-reply bounce list. I believe they have a way to check this. To eliminate typo, I usually copy paste the address from the mail management site. The user cannot sign in to zoom by herself and get my license. She must answer the confirmation mail. I always get very prompt answers from Zoom Support. How are you trying? Having the user self sign-up may not get her a license, but it might be a good test on whether she can receive emails from Zoom using a different workflow – even if it is on an un-licensed account initially just as a test.

Have you checked your spam filters or quarantine in Office , or do you have any third-party mail routing prior to Office ? I cannot remember whether un-admitted emails still show up in a message trace like you have tried. Not sure why this user’s profile would be acting differently to anyone else’s, though, but maybe it’s worth a shot. Spam filters are OK. Message trace is showing spam mails too, AND the rule that got it, as I said, no mail showed in the trace.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings one user does not get any confirmation email. Go to solution. Geoedge Observer. Hi all I am managing a large corporate meeting account.

I tried sending to a different alias, it didn’t work. In response to Geoedge. All forum topics Previous Topic Next Topic. Rupert Collaborator. Hi Geoedge Is this user on the same email domain as other, working, users?

Has this users email ever existed in Zoom before? If this is a new user to your organization altogether, are they receiving any external email?

What happens is they try a self sign-up in Zoom? In response to Rupert. Thank you for answering. Yes it is an active user, she get and send emails constantly. She must answer the confirmation mail and yes, the zoom confirmation comes from no-reply zoom. I am considering asking zoom support, though they don’t make it easy.

Hi Geoedge I always get very prompt answers from Zoom Support. I opened a ticket at Zoom’s support, hoping they would find the error. Post Reply. Related Content.

 
 

Zoom sign up no confirmation email.Why have I not received my Zoom confirmation email yet?

 
 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.

I tried adding a new user, and she did not receive the confirmation email, so she couldn’t register and get past the pending status. I opened the account on her personal Gmail account, and it worked just fine! I checked the message trace on my mail provider Office , and no mails were received on this account from zoom. Go to Solution. View solution in original post.

I’ve administered systems for two decades and I still find mismatches this way 1 in times. Do the Zoom invitations from your organization for-sure come from zoom. If worst comes to the worst, you can ask Zoom Support to check the no-reply bounce list. I believe they have a way to check this. To eliminate typo, I usually copy paste the address from the mail management site. The user cannot sign in to zoom by herself and get my license. She must answer the confirmation mail.

I always get very prompt answers from Zoom Support. How are you trying? Having the user self sign-up may not get her a license, but it might be a good test on whether she can receive emails from Zoom using a different workflow – even if it is on an un-licensed account initially just as a test.

Have you checked your spam filters or quarantine in Office , or do you have any third-party mail routing prior to Office ? I cannot remember whether un-admitted emails still show up in a message trace like you have tried. Not sure why this user’s profile would be acting differently to anyone else’s, though, but maybe it’s worth a shot.

Spam filters are OK. Message trace is showing spam mails too, AND the rule that got it, as I said, no mail showed in the trace. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds.

Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Re: one user does not get any confirmation email. Go to solution. Geoedge Observer. Hi all I am managing a large corporate meeting account. I tried sending to a different alias, it didn’t work. In response to Geoedge. All forum topics Previous Topic Next Topic. Rupert Collaborator.

Hi Geoedge Is this user on the same email domain as other, working, users? Has this users email ever existed in Zoom before? If this is a new user to your organization altogether, are they receiving any external email? What happens is they try a self sign-up in Zoom? In response to Rupert. Thank you for answering. Yes it is an active user, she get and send emails constantly. She must answer the confirmation mail and yes, the zoom confirmation comes from no-reply zoom.

I am considering asking zoom support, though they don’t make it easy. Hi Geoedge I always get very prompt answers from Zoom Support. I opened a ticket at Zoom’s support, hoping they would find the error. Post Reply. Related Content.